Sunday, September 20 2026

Starbucks Spring Festival couplet calligraphy design sparks controversy, foreign brands' guochao marketing under renewed scrutiny

In recent years, the "China Chic" trend has swept across all industries, with traditional patterns and fonts being repackaged and integrated into modern design, becoming a popular direction for brand marketing. The Lunar New Year is a key moment for major brands to showcase their "China Chic" creativity. This year, Starbucks collaborated with calligraphy artist Zhu Jingyi to launch Spring Festival couplets, attempting to interpret traditional Spring Festival elements in a trendy way, but it sparked widespread questioning from netizens due to the writing style and content expression. This is not Starbucks' first attempt at "China Chic"; from the "Three Good Star Youth" in 2020 to the 2022 Chinese New Year series, its strategy has gradually escalated. However, as an important carrier of traditional culture, Spring Festival couplets carry auspicious meanings, and this controversy also prompts reflection on how foreign brands can appropriately use "China Chic" elements. [more…]

A Grand Showcase of New Year Couplets for Coffee Shops: A Creative Clash of Dragon Year Coffee Culture and Traditional Spring Couplets

During the Spring Festival of the Year of the Dragon, the coffee industry blended into traditional New Year flavor in a unique way, as many independent café owners posted carefully crafted coffee-themed Spring Festival couplets on social media. These couplets cleverly combined coffee elements such as lattes and Americanos with auspicious blessings, showcasing the charm of coffee culture while conveying good wishes for the New Year. From “Coffee has bitterness and sweetness too” to “Iced Americano is simply the best,” each couplet embodied the shop owner’s love of life and blessings for customers. Let us step into these highly creative cafés together, experience a distinctive New Year flavor where tradition and modernity blend, and savor the cultural charm within the rich aroma of coffee. [more…]

Starbucks goes down to the countryside? This store by Ningbo's Dongqian Lake turns a village house facade into a signature feature

In recent years, Starbucks has continued to expand into county-level markets in China, with its stores now covering more than 1,000 county-level areas. Some new stores have even outperformed those in first-tier cities in terms of profitability. Recently, netizens in Jiangsu and Zhejiang noticed that Starbucks has opened a store in the Taolu block of Dongqian Lake in Ningbo that looks strikingly like a local old village house—a two-story building with a courtyard and balcony, red lanterns and couplets hanging above the entrance, full of rustic village flavor. Is this store a genuine "village café," or a specially designed outlet inside a scenic area? Let's take a look. [more…]

Starbucks leverages netizen puns for marketing comeback, Luckin misses opportunity due to note display issue

Contemporary netizens have mastered the use of homophonic puns to perfection. From personalized name notes on online orders to trending topics on social platforms, Starbucks cleverly capitalized on netizens' creativity, turning an ordinary cup of coffee into something full of wit and fun, and in doing so, regained some ground in its competition with Luckin. Luckin, however, missed out on this wave of traffic dividends due to incomplete display of recipient notes. This article will review the viral process of Starbucks' homophonic pun campaign, trace the evolution of homophonic culture from ancient times to the present, and analyze the short life cycle of internet buzzwords, while also bringing coffee lovers relevant news about Front Street Coffee. [more…]

Nayuki Dream Factory Creates a Chinese Theater Concept: Over Twenty New Chinese-Style Pastries Blend with Theatrical Culture

In recent years, the national trend has been on the rise, and local cultural elements have become increasingly common in consumer brands. As a leading brand in the new-style tea beverage sector, Nayuki has abandoned its former Japanese-leaning brand image and transformed Nayuki Dream Factory into an opera space full of Chinese charm, launching more than 20 new Chinese-style pastries represented by mochi and palmiers, with each product corresponding to a classic opera such as The Drunken Concubine, The Peony Pavilion, and Farewell My Concubine. The store also displays traditional theater merchandise such as covered bowls and folding fans, creating an atmosphere of stepping into a traditional opera garden. Previously, Heytea also launched Axi Teahouse incorporating Sichuan opera elements. Against the backdrop of widespread price increases in the tea beverage industry, Heytea attracted market attention with a low price of nine yuan, and whether Nayuki's move into the national-trend pastry track can break through is worth continued attention. [more…]

Chagee's Spring Festival translation controversy apology, responding only in the comments section sparks netizen dissatisfaction

In the first Chinese New Year since the Spring Festival was successfully inscribed on the UNESCO list, chain tea brand Chagee found itself in a whirlwind of controversy after translating Chinese New Year as "Lunar New Year" on an overseas social platform. Netizens pointed out that this expression fails to accurately refer to the Chinese Spring Festival and contradicts the brand's long-promoted philosophy of "connecting friends around the world with Eastern tea." Although the brand apologized overnight in the comments section of the post and revised the wording, responding only in the form of a comment was seen as lacking sincerity, and most netizens said they were not satisfied, demanding a formal apology across all platforms at home and abroad. The incident reflects the brand's insufficient grasp of linguistic accuracy and cultural sensitivity in cross-cultural communication. [more…]

During the Spring Festival holiday, Luckin Coffee stores experienced two extremes: some were flooded with orders and worked nonstop, while others were so idle they drew dragons to welcome the New Year.

During the Spring Festival, while most industries enter holiday mode, the operations of coffee shops present a strikingly different picture. Some Luckin employees had expected an easy shift during the holiday, only to be hit by an unexpected flood of orders, working nonstop from morning to night. Meanwhile, others staying at their stores enjoyed a rare stretch of quiet time, with some even having the leisure to draw dragon-year patterns on packaging bags. This polarizing Spring Festival work experience reflects how young people's strong demand for coffee has now extended to their hometowns and into the holiday period. This article takes you through the real Spring Festival working conditions of Luckin baristas and the unique warmth of coffee culture during the festive season. [more…]

%Arabica's first Henan store opens in a Qing Dynasty ancient residence in Weipo Village, Luoyang; Spring Festival sales surge sparks controversy over quality and experience

As the Spring Festival approaches, the chain coffee brand %Arabica announced the opening of its first store in Henan, but unexpectedly, this new store did not land in a shopping mall in the provincial capital Zhengzhou, but instead established itself in a Qing Dynasty ancient residential courtyard near Weipo Village near Luoyang. The strong contrast between the ancient architecture and the modern minimalist decor quickly attracted a large number of coffee enthusiasts to drive over and visit, with foot traffic packed to capacity during the Spring Festival. However, the ensuing issues of excessively long wait times, chaotic order inside the store, and lattes not being made with latte art also sparked controversy. Some netizens pointed out that the store is actually a pop-up shop and is expected to close in May this year, suggesting that people visit during off-peak times. [more…]

During the Spring Festival, one person works a triple-pay shift all day alone; a Luckin employee sighs that it's even harsher than the King of Hell.

The Spring Festival is traditionally a time for family reunions, but for frontline employees at Luckin Coffee, this year's triple-pay shifts have brought unprecedented challenges. The Guangzhou branch recently issued a notice requiring stores with fewer than 200 items to have only one person on duty all day during the Spring Festival, from opening early to closing, all completed by the same person. This means that employees on duty must single-handedly handle multiple tasks such as production, packaging, cleaning, and dealing with sudden order surges. Timely output rates, physiological needs, and unexpected order surges have become the three major problems weighing on their shoulders. What worries employees even more is that if they need to temporarily close the store to use the restroom, they must apply to the district manager in advance and submit a screenshot of the item count. This high-intensity labor efficiency management has sparked widespread discussion, with some employees bluntly saying it is "harsher than the King of Hell." This article will delve into the details behind this scheduling adjustment and the voices of the employees. [more…]

Guming's Spring Festival Spinning Cup Sparks Controversy: Creativity Requires a Cup Sleeve, Missing Accessories at Multiple Stores Draw Consumer Complaints

Guming teamed up with Pan Hu Design Lab to launch a Spring Festival limited-edition "Fortune and Prosperity in Motion" themed packaging. One of the designs, a takeaway cup featuring a rotating interactive element, attracted considerable consumer interest thanks to its novel concept — some customers even placed orders specifically to collect the cup. However, many customers discovered upon receiving the actual product that the snake pattern on the cup body was hard to make out, and rotating the cup to the left as instructed produced no movement at all — a far cry from the dynamic effect advertised by the brand. Guming staff later explained that the rotating effect requires a special cup sleeve to work, and that this sleeve needs to be assembled. Due to the heavy order volume during the Spring Festival, some stores overlooked including it, which significantly undermined the customer experience. The incident sparked widespread discussion online, with some arguing that the promotional materials failed to clearly indicate the importance of the cup sleeve, while others pointed out that stores should ensure all accessories are complete before serving orders. [more…]

Dumpling soup poured over coffee sparks a Spring Festival sensation, coffee lovers' creative mashup ignites heated discussion

During the Spring Festival, when returning home for the New Year, besides enjoying family reunions, many coffee enthusiasts have come up with new tricks. Recently, a coffee brewed with dumpling soup has sparked heated discussions online, with some finding it highly creative and others seeing it as a challenge to conventional tastes. From tangyuan coffee to tofu pudding coffee, and even mung bean popsicle coffee, netizens have been trying to combine traditional Chinese foods with coffee. Are these mashups delicious specialty drinks or disastrous concoctions? While exploring new ways to enjoy coffee, how to balance the flavor differences of various ingredients has become a question worth pondering. This article will show you these wildly imaginative new coffee trends. [more…]

During the Spring Festival, milk tea orders surged by 180%, and store employees worked nonstop, saying they were overwhelmed.

During the Spring Festival holiday that just passed, milk tea sales nationwide surged by 180.4% year-on-year, with many consumers bringing milk tea and coffee to the New Year's Eve dinner table, replacing traditional alcoholic drinks and beverages. The surge in orders put chain tea beverage stores into high-intensity operation from New Year's Eve, with receipt printers at the front desk spewing orders nonstop, empty cups piling up like mountains on the preparation counters, and staff in the prep room peeling, juicing, and boiling ingredients without a moment's rest. Employees worked around the clock, some putting in 12-hour days for a full week straight, some so busy they had no time to drink water or use the restroom, and equipment frequently jammed or broke down. Facing customers and delivery riders clamoring for their orders, staff at the pickup station could only apologize repeatedly, mocking themselves as "sorry to everyone." This article takes you inside the Spring Festival tea shop frenzy and the real lives of these workers. [more…]

Spring Festival order surge with only one barista on duty—why was the Manner barista surrounded by orders and delivery riders?

Holding a cup of hot coffee can warm your hands, quench your thirst, and serve as a great prop for photos, making it a standard item for many people when traveling. However, recently some consumers have reported that after ordering at Manner, they had to wait over an hour just to get a hot latte. During the Spring Festival, some Manner stores in large supermarkets had only one barista on duty, who single-handedly handled everything from taking orders, adding beans, making drinks, explaining refunds, to packaging and handing out orders, staying busy non-stop. Customers arrived at the store based on the estimated time in the mini-program, only to find their drinks still queued up, with scenes of delivery riders crowding and customers urging frequently occurring. Although regulars sympathize with the staff, they also express dissatisfaction with the brand's staffing arrangements during holidays, believing that feedback on long serving times should be taken seriously to improve the consumer experience. [more…]

Luckin Coffee implements triple holiday pay for all employees for the first time, part-time staff included

Recently, Luckin Coffee reportedly announced that it will pay triple holiday wages to all employees for the 2025 Spring Festival, breaking the previous practice of only full-time employees receiving this benefit. Behind this move lies the high turnover rate and labor shortage that Luckin has faced over the past year. From cost reduction and efficiency improvement to increased performance demands, frontline employees have come under mounting pressure, and part-time workers' pay is not proportional to their effort, leading many employees to choose to resign before the Spring Festival. In order to retain experienced workers and maintain normal store operations, Luckin has had to respond to the labor shortage with a triple-wage strategy. This article reviews the causes of the incident, employee feedback, and the industry background, and also includes a brand recommendation from Front Street Coffee for readers to gain a deeper understanding. [more…]

Baristas Who Stay Open Through Spring Festival: Triple Pay, Order Explosions, and Instant Noodles While Watching the Store—A Behind-the-Counter Record of New Year Flavor

Staying up late on New Year's Eve, exchanging New Year's greetings on the first day of the lunar new year — most workers can finally set aside their jobs and take a break. But in the coffee industry, there are still a group of people standing behind the bar, facing the morning rush of overwhelming orders, advance delivery orders, and the fluctuating customer flow after office buildings close for the holiday. Some are full of energy, driven by triple pay; some hold out on instant noodles in their posts until the New Year bell rings; and some set off on the road home well before New Year's Eve. This article records the real situations of coffee workers during the Spring Festival, taking a look at who is busy, who is slacking off, and who is secretly treating themselves to a latte during this holiday. [more…]

Shanghai Coffee Festival draws huge crowds: one-hour queues, poor signal and payment difficulties, while veteran enthusiasts say the flavor has become milder.

Shanghai, known as the "Coffee Capital," always attracts a large crowd of coffee lovers eager to check in at coffee festivals. However, a recent coffee event held in a park left many people with mixed feelings: entry queues exceeded an hour, the venue was packed like the Spring Festival travel rush, mobile signal was so poor that payments couldn't be made, and some specialty coffee prices were seen as steep by visitors. At the same time, some "freebie hunters" who weren't there for the coffee crowded around to collect giveaways, adding to the headaches of vendors and queuing consumers. Longtime enthusiasts lamented that the coffee festival is getting livelier and more commercialized, but that sense of ease and the true essence of coffee seem to be fading. [more…]

A Little New Year Spinning Cup Limited Release Sparks Controversy: Customer Requests Cup in Notes but Receives Ordinary Cup

During the Spring Festival, major chain beverage brands rolled out limited-edition packaging to create a festive atmosphere. Yidianji's New Year spinning cup won widespread praise on social media thanks to its ingenious design: the cup body can rotate, revealing different blessings through a small cut-out window. However, many consumers specifically placed orders with notes requesting this limited-edition cup, only to receive their drinks in ordinary cups, sparking widespread complaints. The reasons given by stores included that the cup was not suitable for cold drinks, that it was limited to a daily quota, or that it could not be used with the ice cream topping—and some stores simply said they did not have the cup at all. The gap between the brand's statements and the stores' actual execution left expectant consumers confused and disappointed. [more…]

Heytea's Chinese New Year merchandise sparks controversy: red lai see packets containing white oil-absorbing paper, consumers in Guangdong and Guangxi call it inauspicious

As the Spring Festival approaches, major chain beverage brands are rolling out festive limited-edition merchandise to boost sales. Heytea recently launched a fat-burning slimming bottle with added lotus leaf tea, along with a two-cup set that comes with a New Year limited-edition "oil-absorbing paper." However, this merchandise unexpectedly backfired—a red lucky money envelope packaging containing white oil-absorbing paper made many consumers in Guangdong and Guangxi uncomfortable, as they considered it a New Year taboo and exclaimed "Dai Gat Lei Si" (a Cantonese phrase meaning "bad luck"). While pursuing creativity and festive atmosphere, should brands give more consideration to regional customs and differences? This article will walk you through the entire incident and various perspectives. [more…]

Luckin Persimmon Daifuku group-buy promotion mismatched with actual product sparks controversy, discussion on who bears responsibility for false advertising

As the Spring Festival approaches, major coffee chains are rolling out promotional new products to capture holiday traffic. After launching the Year of the Dragon sauce-flavored chocolate in a second collaboration with Moutai, Luckin Coffee quickly followed up with the Han Meilin co-branded New Year Red Dragon Latte and a matching dessert, Persimmon Daifuku. However, this dessert, which had been highly anticipated, drew complaints from consumers who said the group-buy advertising seriously mismatched the actual product, sparking heated discussion about false advertising and where responsibility lies. Some netizens argued that Luckin cannot escape blame for lax review, while others pointed out that the root cause is some group-buy bloggers using footage of other products to earn commissions. Behind the incident, the review mechanisms of brand marketing and the issue of consumer trust are worth pondering. [more…]

Starbucks launches the Eight Treasures Blessing Whole Cake—can its 69 yuan price tag earn a place on the New Year's Eve dinner table?

As the Spring Festival approaches, Starbucks has launched a new whole cake called "Eight Treasure Blessing Cake," priced at 69 yuan and available only in select cities. Three other flavors—Fortune Hawthorn Cake, Eight Treasure Good Luck Cake, and Star Wish Bamboo Cake—are also hitting the shelves simultaneously. This cake combines eight ingredients: walnuts, crushed hazelnuts, red dates, almonds, pumpkin seeds, peanuts, cashews, and dried cranberries, paired with a curd cheese cake, and has been jokingly dubbed "qiegao" (a type of traditional Chinese sticky rice cake) by many netizens. Some people serve it on their New Year's Eve dinner table, while others think the forced integration is inappropriate. As coffee enthusiasts, Front Street Coffee has also been paying attention to the market response to this product. This article will provide a comprehensive look at Starbucks' Spring Festival limited-edition attempt from the perspectives of product information, consumer reviews, and taste tests. [more…]